| WebRunner
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WebRunner
is the automated online customer service center to Run Property
Management & Accounting software. Homeowners and residents with
internet access can submit requests online and receive automated replies
without waiting for a service rep to read, research, and reply to an
email or phone call. Staff is notified when followup is required, such
as alerting a manager about a new work order that needs to be assigned. |
| COST SAVINGS |
Reduce
the number of routine phone calls. Less time spent re-keying request
details and performing account lookups. |
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| CONVENIENT | Owners
and residents can submit service requests at any time and expect a response.
Owners can update account information and retrieve a copy of their current
billing statement. |
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| RESPONSIVE | Automated
processing means consistent, timely response. Consistent, timely response
encourages online usage. |
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| SECURE | No
data is directly exposed to the internet. |
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For more information and to see WebRunner in action, sign up for a demo here. |
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